Carew Open Mornings @ 9.15 am: 27th September, 18 October and 22nd November 2018.

Please contact the School Office on 0208 647 8349 to book.

Complaints

Carew Academy wishes to communicate effectively with our parents, students and wider community. However, we accept that we can on occasion make mistakes or fail to communicate as well as we would wish.

We are committed to dealing with complaints promptly, fairly and carefully. We encourage parents, carers and other members of the school community to raise (on an informal basis) any concerns they have at the earliest opportunity. In most instances, this will involve speaking directly with the member of staff concerned, who will try to resolve the issue as quickly as possible.

You can get in touch with us in the following ways:

  • By letter – Carew Academy, Church Road, Wallington, Surrey SM6 7NH
  • By email – info@carewacademy.org
  • By telephone  – 020 8647 8349
  • Or in person, after making an appointment

When you get in touch, please remember that we need to know what has happened, when it took place, who was involved and what you would like us to do to resolve the issue.

If you remain dissatisfied, the school has a formal Complaints Policy which sets out a structure under which your complaint can be heard.  You can access the policy by clicking the link below; alternatively, a hard copy can be obtained from the school office.

Complaints Policy

In the first instance all complaints should be brought to the attention of the Principal, Mr Rob Watkins Tel: 020 8647 8349 or Email: RWatkins@carewacademy.org

Or alternatively, if the complaint is with reference to the Principal, the complaint should be made to John Prior, Executive Head (Quality and Development)/Deputy CEO, Orchard Hill College Academy Trust, Quadrant House, 8th Floor The Quadrant, Sutton SM2 5AS

 

The school is making such a difference to the lives of our young people. I am immensely proud of all that you are achieving.

Cllr Ruth Dombey, Leader of Sutton Council

 

Latest News

Ruskin House Reward Trip!

Last term our winning House was Ruskin, who achieved the most merits collectively across the school.  On Friday 7th September, we rewarded their well-earned efforts by taking them on a trip to Blackland Farm with The Trekking Company. Everyone was extremely …

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Students Celebrate Fantastic Results

Students at Carew Academy celebrated some fantastic achievements today.  Here is just a flavour of some of the amazing success stories: Every student entered for a GCSE achieved a grade. One student achieved a 3 in Maths (a D in …

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The Big Bang Science Fair

We are always looking for ways to bring our learning to life, so we were extremely excited for pupils from Years 9 and 10 to attend their first STEM (Science, Technology, Engineering, Maths) event and take part in a range …

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Celebrating Science!

Celebrating a great term of practical science at Carew Academy.

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